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NTL can meet the testing needs of well drillers for both informational
and regulatory purposes. When homeowners ask well drillers about
testing water from a new or existing well, NTL can help. We offer two
comprehensive test packages for consumers who want general information
about their well water quality: Watercheck
and Watercheck with Pesticide
Option. Both tests are reported in a clear, concise format. For each
item tested, the report includes: the Maximum Contaminant Level (MCL),
which is the safety level established by the EPA; the minimum
detectable level; and the level detected in the sample. Each report is
accompanied by our corrective action brochure, which contains
information about the contaminants including health effects and
general recommendations for treating water.
If testing is needed for regulatory requirements to obtain a well
permit, a compliance test would be needed. Compliance testing is
quoted on a case by case basis because of the many different
requirements. See our
Commercial Specification Sheet for a list of the compliance
tests and groupings we generally offer. Additional services are
available. Please contact one of our representatives if you do not see
the test you need. If compliance testing is required, please provide a
list of the contaminants required and the state in which the work is
to be completed. We will review the necessary certification and issue
an official quote within two business days which will include pricing,
turn-around-time and any other information pertinent to performing the
analysis.
Quality Service
With quality testing packages and analysis comes excellent customer
service. Customer service is a high priority for all of our network
laboratories. Our technical representatives hold degrees in Biology,
Environmental Geology and General Sciences. They are trained and
skilled to assist clients with analytical requirements. The technical
service representatives review current regulations and stay in contact
with regulators in order to offer informed recommendations to
customers concerning their testing needs
After consulting with one of our representatives, customers are
shipped test kits that come with simple instructions to make sample
collection and shipment back to our laboratories as easy as possible.
Once the sample reaches our laboratory, the highly skilled and trained
laboratory technicians are responsible for the processing and analysis
of the sample. The laboratory staff and technical representatives are
in constant communication so customers are notified immediately of
problems or concerns as the samples are processed.
Once the results have been sent to the client, please be assured our
service does not stop there. Representatives are always available to
answer questions regarding the issued results or to assist in any
additional testing that may need to be performed. NTL is recognized
worldwide for our commitment to quality and customer service.
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